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Harder to Put on that SmileI once was very proud to say I worked at Chinook Winds, in fact I used to say, each day before work, "I get to go to work today". Over the last couple years that feeling has diminished. The Lisa Brown thing is just a recent and small part of why this change has happened, policy changes, lack of observing policies that have been in place, and especially the, what I see, decreasing customer service and lack of concern over it, has taken the air out of my balloon. I truly hope that something can and is done to bring back the feelings I once had. It gets harder and harder to put on that smile and make that extra effort to give the guests that feeling that they ARE what is important at Chinook Winds !!!
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